Our Policies
Refunds (aka: Let’s Be Reasonable)
Here’s the thing — we want you to love your gear.
Like, reach for it first. Like, wear-it-while-pouring-a-glass-and-petting-the-dog love.
If something’s off, we’ll make it right.
We offer refunds if:
— You got the wrong item (hey, it happens)
— Your gear arrived damaged or defective (not cool)
Just give us a heads-up within 30 days of purchase and we’ll take care of it.
To start a refund, shoot us an email at noseknowsstore@gmail.com with:
— Your order number
— A quick note on what went sideways
No essays. No hoops. Just clarity.
One quick housekeeping note: this refund policy may evolve over time (life does that).
If you ever want the most up-to-date version, email us at noseknowsstore@gmail.com and we’ll get you squared away.
And hey — for best long-term results, treat your shirts well.
Follow the washing and care instructions that came with your order and they’ll stay comfy, soft, and ready for many dogs-and-wine nights to come. 🍷🐶